FAQ

Frequently Asked Questions (FAQs)

1. What types of chocolates do you offer?

We offer a wide range of chocolates, including chocolate bars, assortments, and beautifully designed chocolate arrangements for gifts and special occasions.

2. Do you offer customized chocolate arrangements?

Yes! We specialize in custom chocolate arrangements. You can choose from our exclusive designs or provide a picture reference for a personalized creation.

3. How long does delivery take?

We deliver within 48 hours across the UAE.

4. Do you offer international shipping?

Currently, we do not offer delivery to other GCC countries or international locations, but we are working on expanding our services.

5. What is your refund policy?

We offer refunds only if the product is damaged upon delivery. You must contact us within 24 hours with clear photos of the damaged item.

6. How can I place an order?

You can place an order through our website, WhatsApp, Instagram DM (@levuh_ae), or by contacting us via phone or email.

7. Do you have a physical store?

Currently, we operate online, offering convenient delivery across the UAE.

8. What payment methods do you accept?

We accept various payment methods, including online payments and cash on delivery.

9. Can I schedule a delivery for a specific date?

Yes, we offer scheduled deliveries. Please mention your preferred delivery date while placing your order.

10. How can I contact you?

📞 +971 544544753
📧 info@levuh.com
📸 Instagram: @levuh_ae